Table of content
Comments
You can turn on comments for any service in Speak2, such as an event, a maintenance request, or anything else. When comments are on, staff and residents can talk in a discussion thread attached to that service.
Comments are especially useful for resident requests. Residents and their families get regular updates in one place, without phone calls or separate messages.
Turn on Comments
Comments are turned on for each service separately, so you choose exactly where they’re useful.
- Open the service you want to update in the Service Marketplace or open an event in your calendar.
- Check the Comments checkbox.
- Save the service.
This is the view when adding comments to an Event.
Residents
When comments are turned on, residents can see the comment thread in the event or service (see below). Any comment a resident adds is visible to the staff connected to that event or service.
Staff
Staff will see a similar view at the bottom of any service:
