Introduction

About Speak2

Speak2 is focused on bringing the human element to technology. Speak2 came about because cofounder, Matt Smith, wanted to help his Mom connect better with their family as her vision declined because of macular degeneration. Our goal is to connect people using the interface that makes the most sense for them and their abilities. It can be using apps on a phone, our web portal or Alexa. The three core groups in Senior Living, residents, caregivers and family, can be connected for an exchange of content and services without needing to learn new skills or technologies. 

The playbook outlines recommended use cases. We really recommend these. It is the best way to get the most out of Speak2!

Purpose

We’re here to KISS (keep it simple, stupid). The Speak2 Playbook demonstrates how you can use Speak2 to benefit everyone involved.

The Playbook provides a simple outline of each feature, what it can be used for, and how to use it. 

We supply all of the necessary information in one place so you can refer back to it and make the best use of Speak2.

 

For Staff

Manage all of the services, events and interactions in one place, without the constraints of being at a desk or doing double entry

For Families

Gain insight into the activity in the community, participate in the management of content and wellness, and connect directly with their loved one.

For Older Adults/Residents

Access content, request service, connect with their ecosystem and get continuous feedback using tools that are accessible and realistically applied.

 

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Training Objectives

The objective of this playbook is to provide the why, when and how to use Speak2 for everyone’s benefit. We want to explain things in real-world scenarios so you can quickly and easily access and execute the tools available.

Community Setup

Each community will have a different stage of readiness. As such, we work with each community to understand what will be most effective for them. That said, there are some basic setup requirements that ensure success.

System Requirements

These are technical requirements that enable the software to be launched in your community. The below requirements are intended for technical staff to review and assist. If any of the terms below are foreign, it is likely that you’ll need assistance from others in your company.