1. Support Center
  2. Community Onboarding

System Requirements

What do I need to get started?

These are technical requirements that enable the software to be launched in your community. The below requirements are intended for technical staff to review and assist. If any of the terms below are foreign, it is likely that you’ll need assistance from others in your company. 

Wifi Network

Speak2 requires a dedicated network (SSID) and password for our devices to be deployed. Requirements for the network can be found here: Network Requirements 

Outlets

Typically, Speak2 will involve installing Alexa devices in resident apartments and commons areas. A common challenge is finding a plug in an area that is suitable for the device. We recommend communicating with your residents or doing a survey of apartments to understand the availability of available outlets.

We encourage having extra surge protectors. Please keep in mind that the device may be plugged into an area housekeeping or other people will also want to use the same outlet, so multiple plugs are recommended.  

Web access

The Speak2 web portal is available over any public WiFi and is secure via SSL. There are no specific network requirements for our web portal, although we assume a generally strong and consistent WiFi connection, as any other website. For optimal usage, we suggest using the Google Chrome browser.

Our portal can be accessed at: https://alexa.speak2.live

Apps

Speak2 has specific apps for Residents, Family and Staff. Our apps are available for Android and iOS phones and tablets. They are accessible on the Google Play and Apple App Stores. They can be found by searching the app store of choice as follows:

  1. Staff App
  2. Speak2 Neighbors
  3. Speak2 Community