Training

How to use Training

In our staff training feature, communities can create “lessons” that are sent to staff via the Staff app at regular intervals, and in a random order. The lessons are presented as Service Requests in the staff app, along with other service requests - in this way, lessons are viewed during the regular flow of a work day. 

How does Training work 

• Staff can view the content and “close” the lesson once read.
• This marks the lesson as seen by staff with timestamp 
• The community can then view how many lessons have been viewed by a staff member, and potentially tally the details and apply as continuing education.

Lesson Attributes

• Topic
• Lesson
• Image
• URL
• Status

What are some examples of Training?

• Fire and Safety
• Care advice
• Specific resident information, E.g., Mrs. Smith in Apartment 202 will be away for 2 weeks visiting family.
• Specific building information, E.g., the fire alarm on floor 2 is not functioning and will be fixed on Friday.
• Materials can be uploaded in bulk from any content provider or institution.