Send an announcement, notification or community messages to residents and families.
Speak2 provides a "Community News” feature that allows the community to broadcast updates and share to the Resident App, web and Alexa.
When should I send an announcement, set a notification, or broadcast “Community Messages”?
While this is community-specific and driven by the type of residents and culture a community has, below are some guidelines and examples:
ANNOUNCEMENTS
Proactive communications that are worthy of being broadcast without solicitation.
| For whole community | For individuals |
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Click here to view how to set Announcements.
NOTIFICATIONS
Passive communications that residents must solicit on Alexa.
Note: Notifications can be automatically set when an announcement is set, so any announcement that is missed remains on the Alexa device until midnight.
| For whole community | For individuals |
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Click here to view how to set Notifications.
COMMUNITY NEWS
These are intended to be shared with all residents. They are accessible during the check in routine, on screen as signage, and by request. This is also visible in the resident app and web.
Community News and Announcements may be some of the same information, and there is no reason to choose one or the other, as both can be used if appropriate.
Note: Notifications can be automatically set when an announcement is set, so any announcement that is missed remains on the Alexa device until midnight.
- Building updates
- Information about staff
- Positive messages and affirmations
- Family events
- Non critical updates
How to create community messages/news
- Click the Community News icon (newspaper icon) on the right navigation
- Click the plus button to record a community news. Add audio, a photo or keep it plain text.